{"id":38698,"date":"2023-08-26T11:42:49","date_gmt":"2023-08-26T09:42:49","guid":{"rendered":"https:\/\/www.valgardenasport.com\/faq-items\/ich-habe-noch-keine-bestaetigung-meiner-reservierung-bekommen\/"},"modified":"2025-12-13T20:37:52","modified_gmt":"2025-12-13T19:37:52","slug":"booking-confirmation-not-received","status":"publish","type":"avada_faq","link":"https:\/\/www.valgardenasport.com\/en\/faq-items\/booking-confirmation-not-received\/","title":{"rendered":"I have not yet received my booking confirmation?"},"content":{"rendered":"<p>The booking confirmation is sent automatically within 5 minutes after completing the booking process to the email address provided.<br \/>\nIf you have not received the email yet, please check the following:<\/p>\n<ul>\n<li><b>Check the email address:<\/b> Make sure the email address entered during the booking is correct.<\/li>\n<li><b>Check your spam folder:<\/b> The confirmation email may have ended up in your spam or junk mail folder.<\/li>\n<li><b>Payment status:<\/b> Verify that the payment transaction was completed successfully.<\/li>\n<li><b>Booking completed:<\/b> Ensure that all steps of the booking process were fully completed.<\/li>\n<\/ul>\n<p>If the email is still missing after these checks, please contact us directly and provide your **first and last name**, so we can immediately verify the status of your booking in our system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The booking confirmation is sent automatically within 5 minutes after  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[],"class_list":["post-38698","avada_faq","type-avada_faq","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/avada_faq\/38698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/comments?post=38698"}],"version-history":[{"count":1,"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/avada_faq\/38698\/revisions"}],"predecessor-version":[{"id":38701,"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/avada_faq\/38698\/revisions\/38701"}],"wp:attachment":[{"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/media?parent=38698"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.valgardenasport.com\/en\/wp-json\/wp\/v2\/faq_category?post=38698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}