Intersport Bike Rental Conditions
- Customer responsibility
The customer (renter) is responsible for the rented equipment and assumes full responsibility for its use and safekeeping. - Insurance and liability agreement
The equipment is not insured. However, it is possible to take out a liability agreement (“Carefree Package” or “Sports Safety”) at a cost of € 10.00 per day per bicycle. This waiver covers damage caused by accidents, but not damage resulting from improper use, negligence, or intent. - Theft or total loss
In case of theft or total loss, the customer must file a report with the competent authorities. The equipment will be charged to the customer at 80% of the manufacturer’s recommended retail price. - Partial damage or improper use
In case of partial damage or damage caused by improper use, negligence, or willful misconduct, the repair costs (spare parts and labor) are fully borne by the customer. - Recovery service
In case of breakdown, defect, or stoppage, the customer must independently arrange the return of the bicycle. The recovery service is not included, whether with or without the damage waiver. - Replacement of equipment
Replacement of the equipment is possible during the rental period. If the customer receives equipment of a higher category, a surcharge will apply. If equipment of a lower category is provided, no refund will be granted. - Return of equipment
The rented equipment must be returned by 5:00 p.m. on the agreed day. In case of late return, an additional rental day will be charged. - Non-return
If the rented equipment is not returned on the agreed date, a theft report will be filed after 2 days and noted in the digital contract. - Early termination
No refund will be given in case of early return. Refunds are only granted in case of illness and/or accident upon presentation of a valid medical certificate issued by a doctor in South Tyrol. - Acceptance of equipment
Upon collection of the rented equipment, the customer declares that it is received in perfect condition and accepts the individual adjustment of saddle height, brakes, and bicycle geometry according to his/her physical data. - Reservation cancellation
With the SportEasy cancellation agreement (cancellation insurance), which can be purchased at a cost of 2% of the rental price, the reservation can be canceled up to 3 days before the scheduled date. Cancellation must be made exclusively by e-mail to info@valgardenasport.com. Without cancellation insurance, no refund will be granted. - Required documents
For online bookings, a valid ID card and a credit card must be presented upon collection.< - Waiver of liability
By signing this agreement, the renter (or parent/legal guardian in case of minors) accepts all terms and releases Gardena Mountain Sports SRL from any civil or criminal liability related to the activity. - Legal validity and jurisdiction
All legal relationships arising from the contract are subject to Italian law, even if the customer has residence or headquarters abroad. For any disputes relating to the interpretation and/or execution and/or fulfillment of this contract, the court of Bolzano shall have exclusive jurisdiction. - Data protection and processing (EU Regulation 2016/679 – GDPR)
The personal data provided by the customer will be processed in accordance with the General Data Protection Regulation (GDPR).Data controller:
Gardena Mountain Sports GmbH
Via Dursan 98
39047 Santa Cristina (BZ)
E-mail: info@valgardenasport.comThe data will be used exclusively for purposes related to the execution of the rental contract, including communication, invoicing, and compliance with legal obligations.
The customer has the right to access, rectify, delete, object to the processing of, or request restriction of their data by writing to the above address.
Addendum to the General Terms and Conditions for Via Ferrata Kit Rental
1. Rental items
For adults: helmet, climbing harness (not full body), via ferrata lanyard with energy absorber, rope, and carabiners. For children: helmet, climbing harness (not full body) with rope and carabiners.
2. Proper use
The equipment is to be used exclusively for via ferrata activities. The renter confirms to know and follow the safety rules for via ferrata use.
3. Responsibility
Equipment is rented in good condition and must be returned in the same condition. The renter is fully responsible for any improper or unsafe use. Gardena Mountain Sports SRL shall not be held liable for accidents, injuries, or damages resulting from the use of the rented equipment.
4. Payment & Return
The rental equipment has to be prepaid for the duration of the rental period. The latest return time is 6.00 p.m. on the last day of the rental period.
5. Waiver of liability
By signing this agreement, the renter (or parent/legal guardian in case of minors) accepts all terms and releases Gardena Mountain Sports SRL from any civil or criminal liability related to the activity.
